How to get more guests reviews for your hotel? The must-know tips
A hotel marketing strategy thrives on positive and memorable guest experiences. But it does no good for you if your guests are compelled enough to leave a feedback- positive or negative. However, there are some secret ways to encourage more reviews and drive your guests to do so willingly.
Offer epic services:
When your guests have something to rave about, they are most likely to
leave a review. So, amaze your guests with memorable customer services and
you’ll see the good experiences pouring in. Hotels like Comfort Suites
Victorville wow their guests with their services and are consistently ranked
high for it.
Catch the guests when they’re still in the hotel:
Often, guests can’t write reviews or fill questionnaires after their
stay with you. Therefore, it is better to catch them while they’re still there.
You can set up spots in a hotel where you staff specifically asks for reviews.
Or you can offer something in exchange of reviews as well.
Keep in touch with your guests:
Even after a guest has let your accommodation, it is better to connect
with them on email and thank them for their stay. You can also include a
feedback CTA in your email and ask them to write a review for you.
Give our postcards to your guests:
When your guest’s checkout, send them off with some complimentary
goodies or postcards along with a request for review. This way, you can forge a
connection with your guests via your goodies and get a good review in return.
More Visit: https://www.choicehotels.com/california/victorville/comfort-suites-hotels/ca727?pmf=yext&mc=llyxyxpx
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